Comm Ideas from Susannah

During the preparation for the Virginia Tech vigil last night, I had a chance to hear from Susannah about her ideas for communication. Her message was simple: people need to know what they need to do in order for messages to go out to the student body, they need to see a system happening and working and they also need to feel party to creating the protocols involved.

I think that last point is really important. No one I have spoken with so far responsible for programming has felt like they had insight into where in the process their communication was. They would email a request and then unpredictable things would happen. Furthermore, no programmer has expressed a feeling of understanding about the protocols. I would like to change this by chairing a committee where everyone involved in communication has a voice to help shape any and all these protocols. From the feedback so far, it appears that crafting communication protocol and getting buy-in is essential to the foundation of communications.

Thanks,

Brody